Tibagi app Privacy Policy — Complete Details on How Your Data Is Protected

Welcome tibagi app-'s Privacy Policy. This document explains what happens when you tibagi appwhat information we collect when you use the website, application, or related services of, how we use it, and how we keep it secure.

This Privacy Policy tibagi appapplies to all services and platforms of — whether accessed via web browser, mobile app, or any other medium. tibagi appBy registering with us, you are considered to have accepted this policy.

We believe transparency is the foundation of trust. That is why tibagi app aims to present this policy in clear, simple, and easy-to-understand language — so that everyday users in Bangladesh can follow it without difficulty.

tibagi app may collect the following types of information to provide its services:

Personally Identifiable Information:

• Full name and date of birth
• Email Address & Mobile Number
• Residential address & country
• National ID or Passport Number (for verification)

Financial Information:

• Mobile Banking Number (bKash, Nagad, Rocket)
• Bank Account Details (where applicable)
• Transaction history & amounts

Technical information:

• IP Address & Device Information
• Browser Type & Operating System
• Session Logs & Usage Duration
• Cookies & Local Storage Data

tibagi app collects information in several ways. You should be aware of each method:

• Directly provided: Information you provide when registering, logging in, or updating your profile.
• Automatically Collected: Technical information is collected automatically whenever you use tibagi app.
• Payment processing: Relevant information is received from your payment provider during deposits or withdrawals.
• Identity verification: From documents submitted as part of the KYC process.
• Customer support: When you contact support, that conversation may be recorded.

tibagi app We never access your contacts, camera, or microphone without permission. For the mobile app, all required permissions are requested explicitly.

tibagi app Uses the collected data for the following purposes:

• Account Management: Registration, login, and profile management.
• Identity verification: Managing the KYC process to prevent fraud and money laundering.
• Transaction Processing: Deposits, withdrawals, and bonus distribution.
• Customer support: Resolution of your queries and complaints.
• Security Assurance: Detection and prevention of suspicious activity.
• Legal liability: Maintaining compliance with regulatory authorities.
• Service Improvement: Analysing and improving the user experience.
• Relevant Contact: Keeping you informed about important updates and offers (with your consent).

tibagi app As a matter of policy, your data is not shared with third parties. However, it may be shared in the specific circumstances outlined below:

• Payment provider: Necessary information is shared with bKash, Nagad, or your bank to complete deposit and withdrawal transactions.
• Identity verification service: With licensed verification providers for KYC purposes.
• Legal obligation: Data may be disclosed in response to a court order or at the request of a regulatory authority.
• Fraud prevention: With security partners who assist in detecting fraudulent activity.
• Business transfer: Users will be notified in advance in the event of a business merger or transfer.

Third Parties We Share Data With tibagi app Data is shared under strict confidentiality agreements. Recipients may only use the information for the designated purpose.

tibagi app Uses industry-standard security technologies to protect your data:

• TLS/SSL Encryption: All website and app communications are encrypted with 256-bit SSL.
• AES Encryption: Stored personal data is protected with advanced AES encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & Anti-DDoS Protection: Server-level protection against cyberattacks.
• Regular security audits: Regular security audits conducted by independent experts.
• Access Control: Only authorised personnel can access specific data.

Please note — no one can guarantee 100% security on the internet. tibagi app Takes every precaution, but users are also responsible for keeping their own passwords and login credentials secure.

tibagi app Uses cookies and similar technologies in a limited capacity. Cookies are small data files stored in your browser that help improve the quality of our service.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings (such as language selection).
• Analytics cookies: To collect anonymised statistics for improving service quality.

tibagi app We do not use any advertising or cross-site tracking cookies. You can delete or block cookies from your browser settings, though some features may not function properly as a result.

tibagi appEvery user of has the following rights over their personal data:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Right to data portability: You can receive your data in a structured, portable format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please tibagi app-'s support team. We typically respond to requests within 30 business days. Please note that some data may not be eligible for deletion due to legal or regulatory requirements.

tibagi app Your data is not stored indefinitely. Each category of information has a defined retention period:

• Account Information: For the duration of active account use and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with international financial regulations.
• KYC Documents: Up to 5 years after verification, or longer if required by law.
• Customer support records: Up to 2 years after the issue is resolved.
• Technical Logs: Generally up to 90 days.

Upon expiry of the retention period tibagi app Data is securely deleted or anonymized so it can no longer be linked to you.

For any questions, concerns, or complaints regarding the Privacy Policy tibagi appContact our Data Protection Team directly at:

• Email: support@tibagiapp.com
• Live chat: Available directly on the platform, 24/7

We take all complaints seriously and typically provide an initial response within 72 hours. Complex privacy matters may take up to 30 days to resolve fully.

For more details, visit our About Us View page or FAQ Find answers to common questions on this page.